Whilst every assistance in given the following restrictions apply; Due to HSE/MCA advised regulations, our staff are forbidden to lift or carry passengers on board any of our vessels. We are unable to accommodate wheelchair-bound passengers who cannot dismount from their chairs to negotiate the vessels gangway. However, the choice is placed on parents/guardians if they wish to push the wheelchair up/down gangways (4 times) which would be done at their own risk. This is due to the possible steep angles of gangways which is caused by the constant tidal movements alongside Poole Quay and Brownsea Quay.

If you require any further information or assistance, please CONTACT US